InTouch Health & InDemand Interpreting Partnership Enables Clinicians to Connect with Interpreters

Video remote interpreting now integrated with the InTouch Virtual Care Platform

SANTA BARBARA, CA, July 10, 2018 — InTouch Health, the leading enterprise telehealth platform, today announced a partnership with InDemand Interpreting, a technology-enabled medical interpreting company. The strategic partnership will enable clinicians to connect with medically qualified interpreters through the InTouch Virtual Care Platform.

With a vision to ensure every patient receives the highest quality healthcare, regardless of language, cultural background or disability, InDemand partners with healthcare organizations nationwide to bridge the communication gap between limited English proficient (LEP), Deaf and hard of hearing patients (HOH) and their clinicians.

Through the InTouch Platform, healthcare professionals will be able to immediately connect to medically qualified interpreters 24 hours a day, seven days a week, in more than 200 languages, including American Sign Language (ASL) and Certified Deaf Interpreters (CDIs).

InTouch Health provides a virtual care network, solutions and services to support access and delivery of high-quality clinical care to any patient at any time, while reducing the overall cost of care. This partnership enables InDemand to expand its goal of anytime, anywhere access to medically qualified interpreters for telehealth encounters.

“We look forward to offering health systems even more services as we open up our network to increase the value we provide our customers. As patient diversity increases and virtual care allows health systems to grow globally, the need for these language services is becoming even more important,” said Joseph DeVivo, InTouch Health’s CEO.

“Leveraging InDemand Interpreting through the InTouch Platform demonstrates our commitment to build a single virtual care platform through development work and partnerships, with the ultimate goal of improving access to high-quality care.”

“InDemand applauds InTouch Health’s commitment to serve the needs of all patients by integrating video remote interpreting (VRI) as part of its platform to improve communications for telehealth encounters,” said InDemand’s Chairman and CEO, Cecil Kost. “We are delighted to partner with an industry leader like InTouch to enable anytime, anywhere access to medically qualified interpreters.”

About InDemand Interpreting

InDemand Interpreting was founded in 2007 with the vision of ensuring that every patient receives the highest quality healthcare, regardless of language, cultural background or disability. By delivering the most experienced medical interpreters and highest quality video technology InDemand Interpreting provides doctors, nurses and clinicians the language access they need to provide the best possible care. Visit InDemand at

About InTouch Health

InTouch Health, the 2018 Best in KLAS Category Leader for Virtual Care Platforms, is a telehealth services company that offers health systems a full range of solutions to efficiently deliver Consumer, Specialty, and Emergent virtual care for any care environment. InTouch Health provides the most reliable, dedicated cloud-based network and virtual care solutions that ensure connectivity for health systems, providers, and patients at all times.

Today, InTouch Health supports more than 2,250 care locations around the world – including many of the top 20 health systems – as they deploy telehealth programs across their enterprises. InTouch Health has surpassed 1.97 million network sessions, which includes more than a million virtual care sessions over the InTouch Telehealth Network. To learn more, please visit

SOURCE: InTouch Health